Hospital Chain — 3 sites
Chain — Centralized ADT & Referrals (3 sites)
Super-specialty chain losing referrals between sites and lacking central occupancy view.
Referral leakage -35%, central occupancy visible, ALOS -0.8 days.
Challenge
No cross-site ADT visibility; referrals via phone; inconsistent discharge packets.
Solution
Centralized ADT + referral network, standardized discharge/TPA flow, chain dashboards (occupancy, ALOS, turnover).
Result
Referral leakage -35%, central occupancy visible, ALOS -0.8 days.