Healthcare is the market. Hospitals are the ICP. We identify repetitive/high-friction workflows and automate them with AI + software + HIS/ABDM integrations — then measure business impact in TAT, occupancy, denials.
Phone/Excel bed board → FHIR ADT sync, real-time ward/ICU board, AI allocator, HIS write-back.
6–8h manual clearance → digital checklist, e-summary, pharmacy/lab FHIR Tasks, referral SLAs.
15–30d manual TPA + packet errors → OCR, packet validator, portal RPA, denial predictor.
68% after-hours missed → 24/7 AI triage web/WhatsApp/phone, ABHA/FHIR, ED queue, instant handoff.
Abnormal recall missed → LIS/PACS FHIR triggers, pharmacy handshake, post-discharge plan bot.
> _operational_problem
> Discharge 6–8h ties beds; bed allocation by phone/WhatsApp; TPA follow-up 15–30d; OPD/ED enquiries scattered across phone/web/WhatsApp.
> _automated_workflow
> FHIR ADT sync + real-time bed board (ward/ICU) + AI allocator, discharge checklists + e-summary + pharmacy/lab FHIR Tasks, TPA tracker (OCR + packet validator + RPA), OPD/ED AI triage with ABHA/FHIR write-back.
> _business_impact
> Discharge 6h→2h · Bed assign 45m→5m · TPA 22d→9d · Occupancy +12% · Turnover +22%
> _common_automations
Discharge TAT
6.2h → 2.1h
-66%
Bed assign
45m → 5m
-89%
TPA follow-up
22d → 9d
-59%
Occupancy
71% → 82%
+11pp
Metrics from segment-benchmarked pilots. Validated during 1–2w Discovery — not blanket claims.
> _operational_problem
> No central occupancy view across 3+ sites; referrals lost between sites via phone; inconsistent discharge/TPA/billing SLAs; no chain dashboards (ALOS, turnover).
> _automated_workflow
> Centralized ADT with FHIR Encounter replication + referral network with SLAs, standardized discharge & billing + packet validator, chain-wide dashboards (occupancy, ALOS -0.8d, turnover +22%).
> _business_impact
> Referral leakage -35% · Occupancy +11% · ALOS -0.8d · Bed turnover +22% · Chain packet consistency 71%→96%
> _common_automations
Referral leakage
— → -35%
-35%
Occupancy (chain avg)
73% → 84%
+11pp
ALOS
4.8d → 4.0d
-0.8d
Bed turnover
— → +22%
+22%
Metrics from segment-benchmarked pilots. Validated during 1–2w Discovery — not blanket claims.
> _operational_problem
> ED walk-in surge with manual triage queue; ICU bed prioritization manual; lab/radiology (PACS) delays + missed alerts; code handoffs on paper.
> _automated_workflow
> ED triage queue (constrained AI + instant clinical handoff via SMS/alert), ICU bed allocator rule-driven, LIS/PACS FHIR triggers + real-time alerting, OPD slot + ED queue sync.
> _business_impact
> ED wait -40% · ICU allocation 38m→4m (<5m) · Lab trigger compliance 94% · Response <22s · Abnormal recall 46%→91%
> _common_automations
ED wait
— → -40%
-40%
ICU allocation
38m → 4m
-89%
Response
— → <22s
<22s
Lab trigger compliance
46% → 94%
+48pp
Metrics from segment-benchmarked pilots. Validated during 1–2w Discovery — not blanket claims.
> _operational_problem
> High OPD/IPD volume with resident roster churn; NABH/ABDM documentation burden; trust compliance; phased deployment needed not big-bang.
> _automated_workflow
> Phased rollout: OPD triage (ABHA/FHIR + resident-aware Schedule) → ADT → discharge/TPA, resident-aware rosters, audit-ready trails (ABDM M1-M3), batch NABH documentation.
> _business_impact
> Documentation time -30% · Compliance audit-ready · OPD throughput + flow · ABDM M1-M3 aligned · Roster errors -28%
> _common_automations
Documentation time
— → -30%
-30%
ABDM readiness
M1 gaps → M1–M3
M1→M3
Roster errors
— → -28%
-28%
OPD capture
— → +40%
+40%
Metrics from segment-benchmarked pilots. Validated during 1–2w Discovery — not blanket claims.
> _comparison_matrix
| Segment | Beds | Priority | Decision Maker | Key Workflow → Impact |
|---|---|---|---|---|
| Multi-Specialty 100–300 | 100–300 | Tier 1 Primary | COO / MS / Admin Head | ADT sync + Discharge 6h→2h → +22% turnover |
| Super-Specialty Chains 3+ sites | 200–500+ ×3 | Tier 1 | Group COO / Head Ops | Central ADT + Referral leakage -35% → ALOS -0.8d |
| Emergency & Critical Care | Any · ED/ICU heavy | Tier 2 | MS / Nursing Sup | ED queue + ICU allocator 38m→4m → ED wait -40% |
| Medical Colleges & Teaching | 300+ | Tier 2 Phased | Dean / MS / HIS Admin | OPD triage + ABDM M1–M3 → documentation -30% |
Multi-Specialty 100–300
Super-Specialty Chains 3+ sites
Emergency & Critical Care
Medical Colleges & Teaching
> 5 zones · 8 questions · Score 0–100 · Per-zone Red/Amber/Green + roadmap + checklist PDF → routes to audit with prefill.
Discovery 1–2w · Phased 3–6w · Parallel run zero downtime · Monthly ops reports (occupancy, ALOS, TATs)